> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.socialglow.com/sitemap.xml
> Use this file to discover available pages before exploring further.
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# Files Feature

### Files Feature

When posting directly to your groups, you have the ability to add a variety of file types, such as .pdf, ,doc, .docx, .pptx, .xls, and .xlsx. Any files added to your posts will show in the easily-accessible Files section of that group. 

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This is really handy for files you want your guests to be able to access and download easily or frequently. For example: schedules, recipes, flyers, charts, etc.

This can be done from both the **mobile app** and the **website**. The directions for each will be listed below. 

# From the Mobile App:

##### Uploading Files
1. When creating a new post, select the **Upload** icon (looks like a pencil). 
2. A menu will pop up - click the 3-dot icon in the bottom corner, click **Attach File**, then select the file you want to upload. Multiple files can be added to the same post. 

![](https://storage.crisp.chat/users/helpdesk/website/8a7f9756357e2000/attach-file-mobile-app_pgo3zg.png)

3. Once finished, click the **Post** icon.

##### Using the Files section
1. At the top of your group, click the 3-line icon. 
2. Select **Files**.

_From here, all group members can view all files that have been uploaded to that group. _

![](https://storage.crisp.chat/users/helpdesk/website/8a7f9756357e2000/view-files-mobile-app_1fry5ye.png)

* Your guests will be able to download any of those files, by tapping the **Download **icon.
* Click on any of these files to be directed to that post that included that file.

![](https://storage.crisp.chat/users/helpdesk/website/8a7f9756357e2000/screenshot20240515065356rz_7nni2c.jpg)


# From the Website:

##### Uploading Files
1. When creating a new post, select the **File** icon (looks like a paper clip).
2. A window will pop up - select the file you want to upload. Multiple files can be added to the same post. 
3. Once finished, click **Post.**

![](https://storage.crisp.chat/users/helpdesk/website/8a7f9756357e2000/files-feature-mobile-app-3_8jjd39.png)

##### Using the Files section
1. Click the ** Files** section, listed in the right-hand column of group

_From here, all group members can view all files that have been uploaded to that group. _

* Your guests will be able to download any of those files, by tapping the **Download **icon.
* Click on any of these files to be directed to that post that included that file.


![](https://storage.crisp.chat/users/helpdesk/website/8a7f9756357e2000/files-feature-mobile-app-4_ak331d.png)