> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.socialglow.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Import Contacts

# How to Import Contacts

If you've digitally collected your customers' contact information elsewhere, it is possible you may be able to import this information over to SocialGlow.

| Most email providers (such as[ Gmail](https://support.google.com/contacts/answer/7199294?hl=en&co=GENIE.Platform%3DDesktop)) and spreadsheet programs (such as [Excel](https://support.microsoft.com/en-us/office/import-or-export-text-txt-or-csv-files-5250ac4c-663c-47ce-937b-339e391393ba) and Google Sheets) provide a way to download that information as a .csv file. 
| You will need to have that .csv file downloaded to your device before proceeding. 


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### To import your .csv file to your SocialGlow account:

1. From your dashboard menu, click **Contacts**.

2. Click the **Import Contacts** button.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/a/7/f/8a7f9756357e2000/import-contacts-sg-1_1cujemt.png)

3. Click the **File input** box. A window will pop up, where you'll choose the .csv file you want to upload.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/a/7/f/8a7f9756357e2000/import-contacts-sg-2_fh8lq3.png)

4. Click **Upload.** The information from that file will be listed in this window.

![Note: Personal information redacted here for privacy](https://storage.crisp.chat/users/helpdesk/website/-/8/a/7/f/8a7f9756357e2000/imports-contacts-sg-4_4uhnrk.png)

5. At the bottom of the page, click **Import Contacts.**

![](https://storage.crisp.chat/users/helpdesk/website/-/8/a/7/f/8a7f9756357e2000/import-contacts-sg-5_1ptat0o.png)

Those new contacts will now be listed in the Contacts section of your dashboard.


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Learn more about the use of Contacts here:
[All About Contacts](https://help.socialglow.com/en/article/all-about-contacts-u5v10l/)