> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.socialglow.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# SocialGlow Notification Guide

# Guide to all SocialGlow notification types

Notifications are those alerts that pop up on your phone, tablet, or computer to remind you or inform you of something you may want to know about. 

With SocialGlow, we understand the importance of providing notifications - both for _you_ to stay aware of new activity in your group, and also for _your members_ to stay engaged. We also know that different folks may prefer one notification type over another, so we've provided several options.

**Here are the notification options for you and your members: **
* [Mobile App](https://help.socialglow.com/en/article/mobile-app-notifications-13vfmr9/) **${color}[#ffa70f](_recommended_)**
* [Internet Browser / Push Notifications](https://help.socialglow.com/en/article/push-notifications-webinternet-browser-a2ehlo/)
* [Email](https://help.socialglow.com/en/article/email-notifications-1d3dj6k/)
* [Digest](https://help.socialglow.com/en/article/digest-notifications-1k8yvrl/?bust=1717502252778)
* [SMS Text](https://help.socialglow.com/en/article/how-do-sms-notifications-work-1g5f9ak/) (optional paid feature)

![](https://storage.crisp.chat/users/helpdesk/website/8a7f9756357e2000/sg-notifications_kcqjjy.png)


### Free Notification Types

1. **SocialGlow Mobile App**

Using the mobile app is the easiest way to interact with your groups and members - _especially on the go!_ This can be a crucial resource in running a successful group. 

##### ${color}[#ffa70f](_We strongly recommend both you and your members using the mobile app whenever possible. _)

* As a SocialGlow subscriber, you'll be notified about all of your groups, as well as any you've joined from other SocialGlow users.
* Your group members will be notified of the group(s) they have joined.
* When allowed on your device, these notifications will pop up on your device screen for quick and easy access.
* In the app, the Bell icon indicates any new notifications. When you click on any notification listed there, you will be directed to that particular post.

![](https://storage.crisp.chat/users/helpdesk/website/8a7f9756357e2000/mobile-app-notifications_1w1zk9r.png)

| Complete guide to the free mobile app: https://help.socialglow.com/en/article/mobile-app-notifications-13vfmr9/?bust=1682180945979

2. **Internet Browser or Web Push Notifications**

The SocialGlow system is capable of sending free Web Push Notifications. This means that when you’re on the internet, the browser you use could allow a notification to pop up.

![](https://storage.crisp.chat/users/helpdesk/website/8a7f9756357e2000/web-browser-push-notifications_1hb8mlw.png)

This works on any device with internet access, but (depending on your browser) it can be less dependable than using the mobile app.

| Complete guide to push notifications: https://help.socialglow.com/en/article/push-notifications-webinternet-browser-a2ehlo/?bust=1682181445843

3. **Email Notifications**

Email notifications alert you and your group members at the following times:

* The start time of your group (if this option was selected when the group was created)
* Any [events](https://help.socialglow.com/en/article/calendar-events-uyft1l/) that have been added to the group

These emails are sent 5 minutes prior to the scheduled time, and provide a link that will take them directly to the group.

![](https://storage.crisp.chat/users/helpdesk/website/8a7f9756357e2000/email-notificationrz_1sfd00n.png)

4. **Digest Notifications**

Digest Notifications compile recent group activity, sent as an email. This includes:
* New posts made
* Replies to any of your posts
* Replies to any of your comments

The frequencies available are **hourly / daily / weekly**, and can be changed at the bottom of the email received.

### Optional Paid Notification Type

SMS text notifications are an optional feature, where SocialGlow will send SMS text messages to your group members, if enabled. 

For group members who have enabled this option, they will receive a text reminder at:

* The start time of your Group, if this when creating the group
* The time of any [Events](https://help.socialglow.com/en/article/calendar-events-uyft1l/) you had added to that Group

![](https://storage.crisp.chat/users/helpdesk/website/8a7f9756357e2000/sms-text-notifications-2_cnak9n.png)

| Complete guide to SMS text notifications: https://help.socialglow.com/en/article/sms-notifications-1g5f9ak/