> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.socialglow.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What your Members can Expect


### What your Members Can Expect

Those you invite to your Groups can interact from either the Desktop site, Mobile website, or Mobile App. 
* _This guide will go over a Member's view from the Mobile App, but these same features are available on the website versions as well. It may just look a bit different than what is shown here. _

##### ${color}[#ffa70f](We strongly recommend both you and your members using the mobile app whenever possible. )

| Feel free to send this quick video along with your invites! It will help guide your guests in downloading and using the app: https://youtu.be/m8pOQGW8OK0 

_You can watch the full video tutorial on how to use the app below or continue reading for written instructions._

${frame}[New Member's Guide](https://fast.wistia.net/embed/iframe/xexn5kzinz?seo=false&videoFoam=true)


### Joining your Group
When folks use [ the invite link or code you send them](https://help.socialglow.com/en/article/how-to-invite-members-to-your-event-or-group-43ugif/?bust=1671566200694), they will be taken to an RSVP page where they can see the details of your group. 

This process is a bit different, depending on if they already have a free SocialGlow account or not. I'll break down both of those scenarios below.

1.  ** _If they are new to SocialGlow:_ **
* After opening the mobile app, they'd click the **Enter Invite Code **button.

![](https://storage.crisp.chat/users/helpdesk/website/8a7f9756357e2000/6_1jpfuau.png)

* They'll enter the Invite code or link you had sent them, and join your group.
* Next they'll be prompted to create a free account. (They'd enter basic info like, name, email, and to create a password).
* If you had created any Membership Approval questions for this group, they will be asked to answer those at this time. 
* Lastly, they'll be directed to your group they just joined.


2. **  _If they have created a free SocialGlow account before:_ **
* After they're logged into the mobile app, they would click the Groups icon from the bottom taskbar.

![](https://storage.crisp.chat/users/helpdesk/website/8a7f9756357e2000/socialglow-mobile-app-guide-12_1dt1ctu.png)

* Then, they'd click the **Join with Code **button.

![](https://storage.crisp.chat/users/helpdesk/website/8a7f9756357e2000/socialglow-mobile-app-guide-5_1o3w9hz.png)

* Lastly, they'd enter the invite code or link you had sent to them, and be directed immediately to your group.

![](https://storage.crisp.chat/users/helpdesk/website/8a7f9756357e2000/socialglow-mobile-app-guide-8_1ci7pye.png)
 

### Key Features of Members' free account:

* View and interact with posts in their feed and groups they're in
* Comment on posts
* Add posts and products to their Favorites
* Post to groups they're a member of (unless the Admin has turned off this ability)
* View and respond to any group chat messages
* Privately chat directly with the Admins, Moderators, and other Members
* View and interact with Group Courses
* View their Favorites
* Receive Notifications
* Use Link and File buttons

**Learn more about navigating the mobile app here:**

* [All About the Mobile App](https://help.socialglow.com/en/article/all-about-the-mobile-app-vddrvy/?bust=1671568991240)