Payment Capabilities Overview
Payment Capabilities Overview
You're able to connect your SocialGlow account to the payment service provider Stripe. With this connection, you're able to set up paywalls for your clients to gain access to your groups.
You can watch the full video tutorial below or continue reading for written instructions.
No processing fees
SocialGlow has a 0% processing fee for all paywall charges made. This applies to all subscription levels.
Note: This reflects our policy here at SocialGlow, and does not include any fees accrued from Stripe.
Connecting to Stripe
From the SocialGlow dashboard, click Payments from the menu.
You'll be directed to the Paywall tab. Click the Connect to Stripe button.
A new page will open, asking you to enter your email address
Be sure to enter the email address associated with your Stripe account. If you do not have an existing Stripe account, enter the email address you intend to use for Stripe.
If you have an existing Stripe account, you'll be sent a verification code and asked to enter that code before continuing on.
From here, you'll be asked to fill in a series of the following forms:
Basics (business location and type)
Personal Details (name, address, etc.)
Business Details (industry, website, product description)
Bank Details (banking information needed for payouts)
Public Details for Customers (descriptors on how charges will show on statements)
Climate Commitment optional
After reviewing to be certain your details are correct, click the Agree & Confirm button.
Your connection will now show as pending verification. This can take 2-3 business days for Stripe to approve your application.
Paywalls
Set up your products and subscriptions to sell here.
Select the Paywalls tab.
Click the Create Paywall button.
Enter the following, which the customer will see during checkout:
Display Name
Subtitle
Checkout Description
Then click Next Step.
Enter Pricing details:
Payment Type: One-Time Fee, or Subscription (If a Subscription type is selected, you will have the option to add a free trial, and frequency of subscription charge. )
Payment Price: The cost of this item
The price entered here has a minimum of $0.50 USD. This is the minimum amount Stripe allows.
Then click Next Step.
Enter Access details:
From the dropdown box provided, select which of your group(s) the customer will receive access to.
Lastly, click the Create button.
This item is now available for purchase.
How to Share an Item for Purchase:
Click the Checkout URL icon under the Actions column.
That leads to page where your customer can complete checkout for that item. Once the purchase is completed, that customer will be added to the group(s) you had chosen when setting up this item.
Coupons
Create a coupon code your members can use to receive a discount.
Select the Coupons tab.
Click the Create Coupon button.
Provide the following:
Coupon Name: This will be the code your customers type in to receive the discount.
Discount Type: Select either Fixed Amount or Percentage Discount.
Amount: Enter either the dollar amount or percentage number that will be discounted from the total.
The minimum price total Stripe allows is $0.50 USD. Please keep this in mind when choosing the Fixed Amount or Percentage discount.
Click the Next Step button at the bottom of the page.
Usage: This determines how long the coupon will be applied.
Duration: Choose from Forever, Once, and Repeating.
Max Redemptions: Enter the maximum times this coupon code can be used, by all customers combined.
(optional) Toggle the Redeem By date, and choose an expiration date for this coupon.
Click the Create button.
Your coupon is now live, and can now be used during checkout.
For your reference, each coupon is listed under the Coupons tab.
Transactions
View all past transactions made from the Transactions tab.
Subscriptions
View all subscriptions made from the Subscriptions tab.
Common question: How does a group member cancel their subscription to my group?
Updated on: 05/01/2024
Thank you!