How to Chat with other Members
You're able to privately chat with other members of the SocialGlow groups you're a member of. This article will walk you through how to do this from SocialGlow's free mobile app.
From the bottom taskbar of the app, click the Chat icon.
![](https://storage.crisp.chat/users/helpdesk/website/8a7f9756357e2000/socialglow-mobile-app-guide-1r_15trj0k.png)
This will show all chats you are already a part of. You can click on any name or group listed there to view or comment in that chat.
![](https://storage.crisp.chat/users/helpdesk/website/8a7f9756357e2000/group-settings-mobile-app-1_1vme8n9.png)
If you are chatting with an individual person, it will be private between the two of you. However, if you participate in a group chat, that will be visible by all members of that group.
There are two ways this can be done:
Click on the profile picture of the person you want to chat with, anywhere it appears on the app
![](https://storage.crisp.chat/users/helpdesk/website/8a7f9756357e2000/group-settings-mobile-app-2_140hpis.png)
A new screen will pop up. Click the Chat bubble to begin a new chat.
![](https://storage.crisp.chat/users/helpdesk/website/8a7f9756357e2000/group-settings-mobile-app-3_1unga7i.png)
Find that person in the list of members of the group you are both members of.
From the bottom taskbar of the mobile app, click the Groups icon.
![](https://storage.crisp.chat/users/helpdesk/website/8a7f9756357e2000/groups-mobile-app_7bg3h7.png)
Click on the name of the group that person is member of, then tap the number of members shown.
![](https://storage.crisp.chat/users/helpdesk/website/8a7f9756357e2000/calendar-event-mobile-app-1_1ppl09z.png)
All members of that group are listed here. Find the name of the person you want to chat with, and click the Chat bubble to the right to begin a new chat with them.
![](https://storage.crisp.chat/users/helpdesk/website/8a7f9756357e2000/group-settings-mobile-app-4_1tptyjr.png)
How to respond to existing chats
From the bottom taskbar of the app, click the Chat icon.
![](https://storage.crisp.chat/users/helpdesk/website/8a7f9756357e2000/socialglow-mobile-app-guide-1r_15trj0k.png)
This will show all chats you are already a part of. You can click on any name or group listed there to view or comment in that chat.
![](https://storage.crisp.chat/users/helpdesk/website/8a7f9756357e2000/group-settings-mobile-app-1_1vme8n9.png)
If you are chatting with an individual person, it will be private between the two of you. However, if you participate in a group chat, that will be visible by all members of that group.
How to start a new chat
There are two ways this can be done:
Click on the profile picture of the person you want to chat with, anywhere it appears on the app
![](https://storage.crisp.chat/users/helpdesk/website/8a7f9756357e2000/group-settings-mobile-app-2_140hpis.png)
A new screen will pop up. Click the Chat bubble to begin a new chat.
![](https://storage.crisp.chat/users/helpdesk/website/8a7f9756357e2000/group-settings-mobile-app-3_1unga7i.png)
OR
Find that person in the list of members of the group you are both members of.
From the bottom taskbar of the mobile app, click the Groups icon.
![](https://storage.crisp.chat/users/helpdesk/website/8a7f9756357e2000/groups-mobile-app_7bg3h7.png)
Click on the name of the group that person is member of, then tap the number of members shown.
![](https://storage.crisp.chat/users/helpdesk/website/8a7f9756357e2000/calendar-event-mobile-app-1_1ppl09z.png)
All members of that group are listed here. Find the name of the person you want to chat with, and click the Chat bubble to the right to begin a new chat with them.
![](https://storage.crisp.chat/users/helpdesk/website/8a7f9756357e2000/group-settings-mobile-app-4_1tptyjr.png)
Updated on: 07/06/2023
Thank you!