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Notification Settings / Preferences

When you join a SocialGlow Group, you have the option to enable different kinds of notifications

Notifications are those alerts that pop up on your phone, tablet, or computer to let you know about something you may want to be reminded of or know about.

We understand the importance of providing Notifications for you to stay informed! We also know that folks have different ways they prefer to be notified, so we've offered several options with the ability to select which types you want to use.

Types of notifications available



Mobile App
Email
Push notifications
SMS (text messages)

Mobile App

We have a free SocialGlow mobile app, available in the App Store and Google Play store. This is the ideal option, for ease of use and to stay up-to-date on the go. This option would include being notified of new posts, replies to your comments, and if you are tagged in a post or comment.

SMS Text

Your group's admin may opt to send SMS (text) notifications when there is an event that is about to start.
You would not receive a text message for new posts, comments, or tags.

Email

With this option, you would receive an email when a group you are in has an event that is about to start.
This would not include being notified of new posts, comments, or tags.

Push (Web Browser)

This option would enable notifications through your web browser, and would include being notified of new posts, replies to your comments, and if you are tagged in a post or comment.

How to change your notification settings or preferences


You can edit your preferences and the type of notifications you receive at anytime.

From the SocialGlow mobile app:


Navigate to the group you want to change your your preferences for.
You can do this by clicking on that group name as it appears on your newsfeed.
Or, click the Groups icon from the bottom taskbar, and select the name of the group you want to edit your preferences for.



Click the gear icon in the top corner of the screen



Choose Notification Settings



You can toggle on/off your preferred settings from here



The Watch All New Posts option here would send alerts for all new posts made in that group, and comments/replies made within those posts.

From the website:


Log into your SocialGlow account at https://app.socialglow.com/login
Select the name of the group you want to change your preferences for.
Click the gear icon beside the group's title.



Select the Notification settings tab.



Toggle on/off your preferred settings.



If you want to turn on/off notifications for the SocialGlow mobile app entirely, you would need to do this from your phone's app notification settings.

Learn more about using the free mobile app here:
Group Member's Guide: SocialGlow Mobile App

Updated on: 18/01/2024

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