Question 1

SMS Notifications

Accepted Answer

SMS text notifications are an optional feature, where SocialGlow will send SMS text messages to your group members, if enabled.

Here's how to enable this optional paid feature:

| NOTE: This does not affect the normal free mobile app, email, and push notifications that your guests will automatically receive.

Go to your Profile Settings, and click the Credits tab.

You can purchase credits from here. The card you have on file for your subscription is the payment method that will be charged.
You can also opt to automatically refill your credits, or leave that disabled.
Each text sent per guest = 1 credit.

Each text that gets sent per guest = 1 credit.

Next, go to your group settings.

Click the Step 2 tab.
You'll have the option to turn SMS notifications ON for that particular group.
Click the Save button at the bottom of that page.

How Your Guests get Notified via SMS Text Messages

When your guest RSVPs to your Group, they are given the option to enable SMS notifications, which are text messages sent directly to their phone. Each text sent will use 1 credit, per guest that text was sent to.

|| From our Privacy Policy: We collect your phone number specifically for the purpose of communicating with you via S

Question 2

How To Go Live

Accepted Answer

How to Go Live in your SocialGlow Group

SocialGlow supports live video streaming in three different ways.

1. Streaming via the SocialGlow mobile app

Use if you prefer to go live from the SocialGlow mobile app without needing to link to another program.

| This feature is available to those with either a Premium or Platinum subscription.

This is the most seamless way to livestream from your phone. Instead of linking to another program, you can just choose the LIVE option when creating a new group post, and start streaming right away.

To learn more about Going Live via the SocialGlow mobile app, check this article: How to Go Live: Livestream from the Mobile App

2. Streaming via YouTube Live Stream

Use if you want a “one-to-many” live stream (i.e you want to stream yourself while others can only watch and listen, and comment).

This option has the benefit of the live stream happening directly inside your SocialGlow group. In other words, when your guests click the live stream it doesn't open a new tab or take your guest to any other website.

To learn more about Going Live via YouTube, check this article: How to Go Live with YouTube Right Away - Live Stream with YouTube Immediately

Question 3

Using Invitation Codes

Accepted Answer

Using Invitation Codes

Invite Codes are the recommended way to invite members to your group. This is especially helpful as it eliminates the step of having to use a link to join the group, and prompts guests to use the mobile app.

You can watch the full video tutorial below or continue reading for written instructions. ${frame}All About Invite Codes

Locating your Group's invitation code:

From your SocialGlow dashboard, click Groups.
Click the Share icon beside the group name you're wanting to invite members to.

A new window will pop up, which lists both your Invitation Code and RSVP Link and. Click the Copy Code button.

You can then send that code to anyone you'd like to join your group. It can be sent however you generally communicate with each person (text, email, instant message, etc).

Using Invitation Codes

There are two ways members can use the invite code you send them, using the mobile app

| The SocialGlow app can be downloaded for free from the App Store and Play Store

For members new to the app:

When the app is opened, they can click the Enter Invite Code option

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Question 4

How to Import or Transfer Templates and Libraries from PostMyParty

Accepted Answer

How to Import or Transfer Templates and Post Libraries from PostMyParty

Importing or Transferring any Templates and Post Libraries is easy if you have an active PostMyParty account.

You can watch the full video tutorial below or continue reading for written instructions. ${frame}Transfer Templates from PostMyParty to SocialGlow

Credentials:

Login to your SocialGlow dashboard, and click your profile picture in the upper right corner. Select Import Data,

Enter your PostMyParty account email and password, and click Next Step. Make sure you're entering your PostMyParty username and password here, not your SocialGlow information.

Choose Templates:

Check the box beside any templates you want to import.

| TIP: Your list of Templates will show in order of oldest to newest created. Click the columns by Name or Date Created to sort the lists differently.

Click Next Step at the bottom of the page to continue on. Or if you do not want to import any templates, choose Skip Step instead.

Choose Libraries

Check the box beside any libraries you want to import.
Click Next Step at the bottom of the page to continue on. _Or if you do not want to import

Question 5

Using Zapier to connect SocialGlow to another App

Accepted Answer

Using Zapier to connect to other apps

You may find yourself wanting to connect your SocialGlow account to another app, to help streamline your business.

What is Zapier?

Zapier is a sort of mediator between over 5,000 apps, the glue connecting your different web integrations together.

Say, for example: each time you sell an e-book of yours in a different app, you want that person to receive an invitation to join your SocialGlow group.

Zapier allows you to automate these triggers-and-actions, which they call Zaps.

Once that trigger is engaged (the purchase of your ebook), Zapier communicates that to SocialGlow and your action (an email invitation to your SocialGlow group) will be completed automatically.

While this example was the sale of an e-book, the sky is the limit here. With over 5,000 apps available to connect to, you are likely to find a good fit for whatever trigger you're wanting to enable.

Connecting your SocialGlow account to Zapier

First, you'll need to log in or create an account with Zapier. They have different price levels, including a free plan.
Connect your SocialGlow account

From Zapier, click My Apps from the lefthand menu
Click the Add Connections button, in the righthand

Question 6

All About the Mobile App

Accepted Answer

SocialGlow offers a free mobile app for both admins and members

Using the mobile app is the easiest way to interact with your groups and members - especially on the go! This can be a crucial resource in running a successful group.

${color}[#ffa70f](_We strongly recommend both you and your members using the mobile app whenever possible. _)

| This video link can help with getting members to download and use the app. Feel free to send it along with your invites! https://youtu.be/m8pOQGW8OK0

| To download the app from the App Store or Google Play Store, search for SocialGlow (no spaces)

Benefits

Those who use the mobile app will be able to do the following:

View and interact with posts in their feed and group rooms
Comment on posts
Add posts and products to their Favorites
View and respond to any group chat messages
Privately chat directly with the Admins, Moderators, and other Members
View and interact with Courses
View Favorites
Receive Notifications
Use Link and File buttons within group rooms

Navigate using the Taskbar, located at the bottom of the screen:

**Home - ** When you first open the mobile app and log in, you'll arrive at your newsfeed, which is a list of all the posts made in the groups you are a member of. You can get back to this page anytime by clicking the Home icon.

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