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All articles specific to the Mobile App

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  • Using Invitation Codes
    Using Invitation Codes Invite Codes are the recommended way to invite members to your group. This is especially helpful as it eliminates the step of having to use a link to join the group, and prompts guests to use the mobile app. You can watch the full video tutorial below or continue reading for written instructions. Locating your Group's invitation code: From your SocialGlow dashboarPopular
  • All About the Mobile App
    SocialGlow offers a free mobile app for both admins and members Using the mobile app is the easiest way to interact with your groups and members - especially on the go! This can be a crucial resource in running a successful group.Popular
  • How to Post to a Group using the Mobile App
    Creating a new post using the Mobile App or continue reading for easy instructions to get you started. Open the SocialGlow mobile app Select the Groups icon from the taskbar at the bottom of the screen. (https://storage.crisp.chat/users/helpdesk/website/8a7f9756357e2000/mobileSome readers
  • How to Start a Group Chat
    How to start a group chat Communicate with all members of your group at once. Enable Group Chat Before you can start a group chat, you have to enable this feature in that group's settings. Navigate to your Group Settings From your SocialGlow dashboard, click Groups. Locate the name of the group you're wanting to edit, and click the Group Settings icon to the far rightFew readers
  • How to Join a Group from the Mobile App
    If you've been given a code to join a SocialGlow group, you may be wondering how to use it. Here is an example of what an invite code may look like: If you haven't already, you'll need to be sure to have the SocialGlow app downloaded onto your phone or tablet.Few readers
  • Chats: Pin / Mute / Remove / Leave
    How to Pin, Mute, Remove, and Leave Chats These edits can be made from both the mobile app, and the website. Pin Chat: This will pin a specific chat to the top of your Chats list, to aid in navigating to that chat quickly. You can pin multiple chats. Mute: Silences all notifications for the chat Remove: Deletes the chat, for you and for all members of that chat. This is permanent and cannot be recovered. This option will show for Admins only. Leave: Removes yourself fFew readers
  • Change Notifications Settings | Mobile App
    How to change your notification settings You can edit your preferences and the type of notifications you receive at anytime, straight from the mobile app Open the SocialGlow mobile app and log in. Navigate to the group you want to change your your preferences for. You can do this by clicking on that group name as it appears on your newsfeed. Or, click the Groups icon from the bottom taskbar, and select the name of the group you want to edFew readers
  • Track Member Activity | Mobile App
    How to view and track your group members' activity Viewing from the mobile app shows you the content of their most recent activity in a group Comments Posts made Mentions Log into the SocialGlow mobile app Click on the Groups icon from the bottom taskbar. Select the Group you're wanting to explore. Tap the profile picture of any membFew readers
  • Delete a Post or Comment | Mobile App
    Posts and comments made to groups from the SocialGlow mobile app can be deleted. How to delete a post You must either be the author of the post, or be an admin/moderator of the group that post is in to be able to delete it. From the mobile app: Click the 3-dot icon beside the post you want to delete. Select the Delete option from thFew readers
  • How to Receive Mobile App Notifications
    Using the SocialGlow Mobile App is the easiest way to be notified when new activity occurs in the groups you're a part of. When you click on any notification, you will be directed to that particular post. When allowed on your device, these notifications will pop up on your screen for quick and easy access. The Bell icon at the top of any group also indicates any new notifications. (https:/Few readers
  • App Settings: Apple iOS
    Set your mobile devices' preferences to allow notifications This article walks you through making sure your Apple / iOS phone or tablet will receive notifications when new activity occurs in the groups you're a part of. If you are working on an Android device instead, see here: https://help.socialglow.com/en/article/app-settings-android-1p1zoe5/Few readers
  • App Settings: Android
    Set your mobile devices' preferences to allow notifications This article walks you through making sure your Android phone or tablet will receive notifications when new activity occurs in the groups you're a part of. If you are working on an Apple / iOS device instead, see here instead: https://help.socialglow.com/en/article/app-settings-apple-ios-1q4wf4/Few readers

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