Articles on: Groups

Set Up | Create a New SocialGlow Group


How do I create a new SocialGlow Group?


You can watch the full video tutorial below or continue reading for written instructions.


TIP: Click on any underlined text throughout this article to read a more in-depth tutorial of that feature.


From the dashboard menu: click Groups, then click the Create New Group button.

There are 4 steps to complete, where you'll be selecting your preferences for this group.


Step 1 - Main Info

  1. Name your Group
  2. Add a description
  3. Upload a cover photo.



  1. Click Next Step


Step 2 - Timezone / Schedule / General Settings

Define your group settings including timezone, member posting, member approval and more.



From this page, you can add/enable the following:


  1. Choose your Timezone
    The timezone selected here is what any scheduled posts and Events will adhere to.


  1. Add Group Start/End date
  • If you want a Start Date to show on this group, toggle the switch given and selected your preferred date.
  • If a Start Date is enabled, you have the option to add an End Date as well.



_This will not open/close that group on those specific dates, rather this will display those Start/End Dates at the top of that group. _



  1. ConvertKit Tags
    If you've connected your SocialGlow account to ConvertKit, any tags you've created will be listed here.



If you're unfamiliar with business integrations like ConvertKit, learn more here: https://help.socialglow.com/en/article/business-integrations-ybbyyz/


  1. Member Settings
    Connect further with your members with the following options.


Toggle on/off your preferences for these features:


  1. Membership Questions
    Any questions added here will be given when a new member goes to join the group. There is an optional toggle to make these questions required.


. Click Next Step


Step 3 - Gamification


From this page, you can enable the following:


  1. Add Gamification to your Group
    If enabled, a new series of actions will be listed, where you select how may points each action is worth.


  1. Exclude Admins and Moderators from the Leaderboard
    Use if you don't want you and your other admins/mods to earn points and be listed on the Leaderboard.


  1. Enable Levels
    Using the Levels feature can help incentivize your group members to continue earning points to advance in rank.
  • If enabled, a new series of options will open, where you can customize your levels titles and/or badges.


Step 4

These are all optional features:


  1. Events:
    Use this button to create an itinerary for your group. Event dates are displayed in the group, and members will be sent an email reminder 5 minutes before the event's start time.
  • This can be helpful if you have things happening at certain times - such as a deadline, a time you're going live in that group, etc.



  1. Group Topics
    This allows you to create topics that you can assign your posts to, making it easy to browse a collection of posts you've made about that topic.


  1. Add Link Buttons
    Use this to create a weblink in the form of a clickable button that will be displayed in this group.



  1. Custom Roles
    This is helpful if you want to to use custom labels for the Admins, Moderators, and/or Members of this group. You would type in your preferred titles here.


At the bottom of the page, click Create Group.


Create Group

Your Group is now created and the system will generate a custom code and link to share with new members.



  • From here you can also visit your new group and create new posts.


Visit your new Group Room


Learn more about using your new group here:


Updated on: 21/12/2023

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